Your privacy is important to us. This Privacy Notice explains how RENEW Health & Aesthetics ("we," "us," or "our") collects, uses, protects, and discloses your personal information when you visit our website, use our services, or interact with us.

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1. Information We Collect

We collect personal information directly from you when you interact with our website, specifically when you:

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• Make a Booking. When you schedule an appointment for our services, we collect your:

  • Full Name

  • Contact Information (e.g., phone number, email address)

  • Details of the service you are booking

  • Any specific notes or preferences you provide related to your appointment.

• Submit a Contact Form. When you use our contact form to send us a message, we collect your:

  • Full Name

  • Contact Information (e.g., phone number, email address)

  • The content of your message.

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2. How We Use Your Information

We use the information we collect for the following purposes:

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• To Provide Services. To process and confirm your bookings, manage your appointments, and deliver the medispa services you have requested.

• To Communicate With You. To respond to your inquiries, provide appointment reminders, send confirmations, and communicate important updates regarding your services.

• For Customer Support. To address any questions, concerns, or feedback you may have.

• To Improve Our Services. To understand how our website and services are used, and to improve our offerings and customer experience.

• For Internal Operations. For record-keeping, administrative purposes, and to comply with legal obligations.

• Marketing (with your consent). If you opt-in, we may use your contact information to send you promotional offers, newsletters, or information about new services that may be of interest to you. You can opt-out at any time.

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3. How We Store and Protect Your Information

We are committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of the information we collect. These measures include, but are not limited to, secure servers, data encryption, and restricted access controls.

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Your information is stored securely on our systems, or on the systems of reputable third-party service providers (e.g., secure booking platforms, email service providers) who adhere to strict data protection standards.

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4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with:

• Service Providers. Trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., online booking platforms, payment processors, IT support). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

• Legal Compliance. When required by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to comply with legal obligations or protect our rights, property, or safety.

 

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access. Request a copy of the personal information we hold about you.

• Right to Rectification. Request correction of any inaccurate or incomplete data we hold about you.

• Right to Erasure (Right to be Forgotten). Request the deletion of your personal information, under certain conditions.

• Right to Restrict Processing. Request that we limit the way we use your personal information, under certain conditions.

• Right to Data Portability. Request that we transfer your personal information to another organization, under certain conditions.

• Right to Object. Object to our processing of your personal information, under certain conditions.

• Right to Withdraw Consent. If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

 

To exercise any of these rights, please contact us using the details provided below.

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6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your Browse experience, analyze website traffic, and personalize content. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

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7. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Effective Date" at the top of this notice. We encourage you to review this Privacy Notice periodically.

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8. Contact Us

If you have any questions or concerns about this Privacy Notice or our privacy practices, please contact us at:

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RENEW Health & Aesthetics

871 Kolu St., Ste 102, Wailuku, HI 96793

+1 (808) 650-7650

renew@hcpractitioners.org​​